Welcome to Innkeeper User Guides

About This Guide

Welcome to the Innkeeper User Guides - your comprehensive resource for learning how to use the Innkeeper restaurant management system effectively.

These guides are designed to help restaurant staff and administrators understand and master all features of the Innkeeper application, from basic operations to advanced management tasks.

What is Innkeeper?

Innkeeper is a comprehensive restaurant management system that helps you:

  • Manage your menu - Organize categories, meals, and pricing
  • Handle orders - Create, track, and complete customer orders
  • Manage reservations - Book tables and track availability
  • Organize your space - Set up zones and tables for floor plan management
  • Track performance - Monitor orders and staff productivity (Administrators)
  • Manage staff - Add and manage employee accounts (Administrators)

Available Guides

For All Users

📖 Categories & Meals
Learn how to create and manage food categories and menu items, including pricing, descriptions, and organization.

📖 Menus
Understand how to create and manage menus for different times of day, seasons, or special occasions.

📖 Zones & Tables
Set up your restaurant's floor plan by creating zones and adding tables with customizable sizes.

📖 Orders
Master the order creation and management process, from taking customer orders to tracking their status.

📖 Reservations
Learn how to handle table reservations, check availability, and manage bookings efficiently.

📖 Profile
Manage your personal account settings, update contact information, and change your password.

For Administrators Only

🛡️ Employees
Add, manage, and control employee access. Set roles and permissions for your team members.

🛡️ Dashboard
View analytics and insights about your restaurant's performance, including order trends and staff metrics.

How to Use These Guides

Navigation

  • Use the sidebar menu on the left to browse all available guides
  • Click any guide title to view its full content
  • On mobile devices, tap the menu button (☰) to show/hide the sidebar

Language Support

All guides are available in both English and Ukrainian:

  • Switch languages using the language selector at the bottom of the sidebar
  • Your current language: English
  • Available languages: English 🇬🇧 | Українська 🇺🇦

Guide Structure

Each guide typically includes:

  • Overview - Introduction to the feature
  • Step-by-step instructions - How to perform common tasks
  • Common workflows - Real-world scenarios and solutions
  • Tips and best practices - Expert recommendations
  • FAQ - Frequently asked questions
  • Troubleshooting - Solutions to common problems

User Roles

Innkeeper has two user roles with different access levels:

Staff

  • Can access operational features (Orders, Reservations, Categories, Menus, Zones)
  • Can view and update their own profile
  • Cannot access employee management or analytics

Administrator

  • Has full access to all features
  • Can manage other employees
  • Can view analytics and dashboards
  • Can access all Staff features

Note: Administrator-only guides are marked with a 🛡️ shield icon in the sidebar.

Getting Started

If you're new to Innkeeper, we recommend reading the guides in this order:

  1. Profile - Set up your personal account
  2. Categories & Meals - Learn about your menu structure
  3. Menus - See how meals are organized into menus
  4. Zones & Tables - Understand your restaurant's layout
  5. Orders - Master the order creation process
  6. Reservations - Handle table bookings

For Administrators: 7. Employees - Learn how to manage your team 8. Dashboard - View performance analytics

Key Features of These Guides

✅ Comprehensive - Detailed coverage of every feature
✅ Practical - Real-world examples and scenarios
✅ Visual - Clear instructions with step-by-step guidance
✅ Searchable - Easy to find what you need
✅ Bilingual - Full support for English and Ukrainian
✅ Always Available - Access anytime you need help

Tips for Learning

Take it step by step:

  • Don't try to learn everything at once
  • Focus on the features you'll use daily
  • Refer back to guides as needed

Practice as you learn:

  • Try each feature as you read about it
  • Use test data to experiment safely
  • Ask questions if something is unclear

Bookmark important sections:

  • Use your browser's bookmark feature
  • Note frequently-used procedures
  • Share helpful sections with colleagues

Need Additional Help?

While these guides cover most features and scenarios, if you encounter issues not addressed here:

  • Check the FAQ section in each guide
  • Review the Troubleshooting section for common problems
  • Ask your administrator if you're a staff member
  • Contact support for technical issues

Guide Updates

These guides are regularly updated to reflect:

  • New features and improvements
  • User feedback and suggestions
  • Common questions and issues
  • Best practices and recommendations

Last Updated: November 2025

Quick Reference

For daily operations:

  • Orders → Create and manage customer orders
  • Reservations → Book and manage table reservations

For menu management:

  • Categories & Meals → Organize your food items
  • Menus → Create meal collections

For setup and configuration:

  • Zones & Tables → Configure your floor plan
  • Employees → Manage staff (Admin only)

For monitoring:

  • Dashboard → View analytics (Admin only)

Ready to get started? Choose a guide from the sidebar to begin learning!